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TRADESFOLKS KNOWLEDGE & SUPPORT

Help for every step of global B2M trade

60+ practical buyer and seller guides for accounts, sourcing, suppliers, RFQs, Buy Leads, quotations, orders, payments, shipping, security and international trade.

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Getting started

What TradesFolks is

Learn what TradesFolks is, how the global B2M marketplace works, and how buyers, suppliers, manufacturers, exporters and importers use its sourcing workflows.

Read guide · 6 min →
Getting started

Create seller account

Learn how to join TradesFolks as a supplier, manufacturer, exporter or seller and complete the seller onboarding process.

Read guide · 5 min →
Getting started

Complete profile & verification

Improve buyer or seller account readiness by completing profile, company, country, verification and trust information on TradesFolks.

Read guide · 5 min →
Buyers & sourcing

Find products & suppliers

Use TradesFolks search, categories and supplier profiles to find relevant manufacturers, exporters, wholesalers and suppliers.

Read guide · 5 min →
Sellers & Buy Leads

Seller approval

Understand seller approval, onboarding, business verification and readiness before accessing TradesFolks seller features.

Read guide · 5 min →
Sellers & Buy Leads

Add products

Publish better B2B product listings on TradesFolks with accurate titles, categories, images, specifications, pricing and SEO information.

Read guide · 7 min →
Sellers & Buy Leads

Access Buy Leads

Learn how sellers discover buyer requirements, use Buy Leads filters and access protected buyer demand on TradesFolks.

Read guide · 6 min →
Sellers & Buy Leads

Respond to requirements

Respond professionally to TradesFolks Buy Leads with relevant capability, quantity, pricing, lead time and quotation details.

Read guide · 6 min →
Orders & commerce

Order lifecycle

Understand the TradesFolks commerce journey from quotation and order creation to payment, shipment, delivery and after-sales records.

Read guide · 7 min →
Orders & commerce

Invoices & payments

Learn how to verify invoices, amounts, currencies, payment records and order references before completing a TradesFolks transaction.

Read guide · 5 min →
Orders & commerce

Shipping & tracking

Prepare shipping details, carrier records, tracking references and delivery documentation for domestic and international TradesFolks orders.

Read guide · 6 min →
Orders & commerce

Returns & exchanges

Understand return and exchange requests, evidence, eligibility, shipping responsibility and after-sales records on TradesFolks.

Read guide · 6 min →
Trade Secure & safety

Trade Secure eligibility

Learn how Trade Secure works, what protected transaction records mean and how to check whether a TradesFolks order is eligible.

Read guide · 6 min →
Trade Secure & safety

Payment safety

Use this B2B payment safety checklist before sending funds or accepting payment instructions for a TradesFolks transaction.

Read guide · 5 min →
Account & security

Account recovery

Recover access to a TradesFolks buyer or seller account when email OTP, password, account activation or sign-in state blocks access.

Read guide · 5 min →
Global trade

International sourcing

Plan international sourcing on TradesFolks by defining buyer/seller country, destination, shipping responsibility, currency and trade documentation.

Read guide · 7 min →
Membership & growth

Seller membership

Review TradesFolks seller membership, plan benefits, lead access, visibility tools, currency and upgrade considerations before subscribing.

Read guide · 6 min →
Getting started

Buyer vs seller account

Understand the difference between TradesFolks buyer and seller accounts, what each workspace is for, and which account type fits your marketplace activity.

Read guide · 5 min →
Account & security

Recover account access

Recover TradesFolks account access using supported email OTP or password options while keeping your business account secure.

Read guide · 7 min →
Buyers & sourcing

Evaluate supplier profile

Review supplier profile information, products, location, verification signals and commercial readiness before starting a B2B inquiry.

Read guide · 7 min →
Buyers & sourcing

Supplier due diligence checklist

Use a practical supplier due diligence checklist covering business identity, product capability, quality, compliance, payment, shipping and trial orders.

Read guide · 9 min →
RFQ & Buy Leads

Buy Leads for sellers

Understand TradesFolks Buy Leads, what information is public, how seller access works and how to evaluate buyer demand before responding.

Read guide · 7 min →
RFQ & Buy Leads

Respond to a Buy Lead

Create a stronger Buy Lead response with product fit, price basis, MOQ, lead time, compliance information and concise questions.

Read guide · 7 min →
Sellers & growth

Seller approval guide

Prepare a TradesFolks seller account for approval with accurate company, country, product, onboarding and verification information.

Read guide · 7 min →
Sellers & growth

Optimize supplier profile

Improve a TradesFolks supplier profile with accurate company positioning, country, categories, product capability and trust information.

Read guide · 8 min →
Sellers & growth

B2B product specifications

Write clearer TradesFolks product listings using product name, material, grade, dimensions, applications, MOQ, packaging and commercial attributes.

Read guide · 8 min →
Sellers & growth

Product image guide

Use clear, accurate B2B product images that show the actual product, relevant details and packaging without misleading buyers.

Read guide · 6 min →
Sellers & growth

Seller quotation best practices

Prepare professional supplier quotations with price, currency, validity, MOQ, lead time, payment, shipping and specification scope.

Read guide · 9 min →
Membership & growth

Seller membership benefits

Understand seller membership, gated benefits, Buy Lead access, visibility and subscription lifecycle concepts on TradesFolks.

Read guide · 7 min →
Orders & commerce

Order lifecycle explained

Understand the common stages of a TradesFolks marketplace order from commercial agreement through payment, fulfilment, shipment, delivery and after-sales.

Read guide · 8 min →
Orders & commerce

Invoice guide

Review invoice essentials including seller/buyer details, product, quantity, price, currency, tax, shipping and order references.

Read guide · 7 min →
Payments & finance

Payment safety

Use safer B2B payment practices by confirming beneficiary details, transaction scope, records and Trade Secure eligibility where available.

Read guide · 9 min →
Shipping & logistics

Shipping documents

Learn common domestic and international B2B shipping documents and why buyers and sellers should coordinate documentation before dispatch.

Read guide · 9 min →
Shipping & logistics

Track shipment

Track TradesFolks orders and shipments using order references, shipment status and carrier tracking information where available.

Read guide · 6 min →
Orders & commerce

Request return or exchange

Prepare a return or exchange request with order references, issue description, evidence and policy checks.

Read guide · 7 min →
Trade Secure & trust

How Trade Secure works

Understand the general Trade Secure journey for eligible TradesFolks transactions, including documented terms, payment controls, shipment records and resolution support.

Read guide · 9 min →
International trade

Incoterms basics

Understand why Incoterms matter in international B2B quotations and how they allocate selected delivery cost and risk responsibilities.

Read guide · 9 min →
International trade

Export-ready seller checklist

Prepare a supplier business for international buyer inquiries with product documentation, pricing, Incoterms, packaging, logistics and compliance readiness.

Read guide · 9 min →
Account & security

Account security best practices

Protect buyer and seller accounts with strong credentials, OTP hygiene, device awareness and safer handling of suspicious messages.

Read guide · 8 min →
Membership & growth

Membership changes

Understand seller membership upgrade, downgrade, renewal, cancellation and lifecycle concepts on TradesFolks.

Read guide · 8 min →
Membership & growth

Improve seller visibility

Improve marketplace visibility with accurate products, supplier profile completeness, relevant categories, response quality and eligible growth tools.

Read guide · 9 min →
Buyers & sourcing

MOQ explained

Understand MOQ, why suppliers use minimum order quantities and how buyers can negotiate trials or quantity breaks.

Read guide · 7 min →
Payments & finance

B2B payment terms

Understand common B2B payment structures such as advance, milestone, balance-before-shipment and other negotiated terms without assuming one model fits every trade.

Read guide · 9 min →
Trade Secure & trust

Buyer-seller communication

Improve B2B communication by documenting specifications, changes, quotations, delivery commitments and escalation points.

Read guide · 8 min →
Orders & commerce

Order cancellation guide

Understand order cancellation considerations, seller fulfilment status, payment state, custom goods and applicable cancellation policy.

Read guide · 7 min →
Getting started

Contact TradesFolks support

Get faster help by sending TradesFolks Support the correct account, page, order or error context without sharing passwords or OTPs.

Read guide · 5 min →
FOR BUYERS

Source with confidence

Learn product discovery, supplier evaluation, buying requirements, RFQs, quotations, orders and protected trade workflows.

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FOR SELLERS

Turn demand into business

Learn seller approval, product publishing, Buy Leads, quotations, membership visibility and buyer-response best practices.

Open seller guides →

TradesFolks marketplace knowledge base

TradesFolks connects buyers, manufacturers, suppliers, exporters and importers through a global B2M marketplace. This Help Center explains the complete marketplace journey—from creating an account and discovering suppliers to posting RFQs, reviewing Buy Leads, managing orders and using safer transaction workflows.

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