How Trade Secure Works on Eligible TradesFolks Transactions
Trade Secure is a protected transaction layer for eligible workflows. It should not be described as universal coverage for every listing, seller, payment or external transaction.
Eligibility
- Confirm the order or transaction is explicitly eligible for Trade Secure.
- Review the protection scope and applicable terms before payment.
Document the transaction
- Keep product specification, quantity, price, currency and delivery terms clear.
- Use supported payment and order records where required by the protected workflow.
Fulfilment and completion
- Seller fulfils and records shipment according to the agreed order.
- Buyer reviews delivery under the applicable process.
- If a qualifying problem occurs, use the documented resolution workflow.
Frequently asked questions
Does Trade Secure cover every TradesFolks purchase?
No. Protection is limited to eligible transactions and the applicable terms.
Are external payments automatically protected?
Do not assume so. Use the supported protected payment/order workflow where required for eligibility.
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