How to Track a TradesFolks Order or Shipment
Tracking can involve both marketplace order status and a carrier tracking reference. They are related but not always identical.
Check order status
- Open the relevant order workspace or tracking page.
- Use the order number/reference exactly as provided.
- Review shipment status and dispatch updates.
Carrier tracking
- If a carrier tracking number is available, use the carrier's official tracking service.
- Allow time for newly created labels to become active in the carrier network.
If tracking stops updating
- Confirm the shipment reference with the seller.
- Check for customs, address or carrier exceptions.
- Use documented support channels for unresolved issues.
Frequently asked questions
Why does tracking say label created only?
The carrier may have a label record before the package receives its first physical scan.
Can marketplace status differ from carrier status?
Yes. Marketplace order status and carrier scan events can update on different schedules.
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