01
Qualify the lead
- Confirm you can supply the requested product/specification.
- Check quantity, destination and required timeline.
- Avoid contacting leads outside your real capability.
02
Prepare the response
- Reference the requirement.
- State matching product/specification.
- Provide MOQ, currency, price basis and lead time where appropriate.
- Mention relevant documents or certifications factually.
03
Keep the conversation professional
- Do not request sensitive credentials.
- Keep important commercial terms documented.
- Use a formal quotation when the buyer is ready to compare offers.
Frequently asked questions
Should I send the same message to every buyer?
No. Tailor the response to the specific requirement to improve relevance and trust.