How to Recover Access to Your TradesFolks Account

Confirm the login identity

Use the registered email address or supported username.
Check for typing errors and ensure you are using the correct buyer or seller sign-in page.

Use email OTP where offered.
Use password recovery or password sign-in where available.
If the account is inactive, follow the displayed support/reactivation guidance instead of repeatedly requesting OTPs.

Do not share recovery codes.
After regaining access, review profile contact details and update outdated information.
Use a strong unique password where password login is enabled.

Should I register again if my email already exists?

Usually no. Recover or reactivate the existing account instead of creating a duplicate identity.

Can support ask for my password?

No legitimate support process should require you to disclose your password or OTP.

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