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TRADESFOLKS KNOWLEDGE & SUPPORT

Help for every step of global B2M trade

60+ practical buyer and seller guides for accounts, sourcing, suppliers, RFQs, Buy Leads, quotations, orders, payments, shipping, security and international trade.

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Getting started

What TradesFolks is

Learn what TradesFolks is, how the global B2M marketplace works, and how buyers, suppliers, manufacturers, exporters and importers use its sourcing workflows.

Read guide · 6 min →
Trade Secure & safety

Trade Secure eligibility

Learn how Trade Secure works, what protected transaction records mean and how to check whether a TradesFolks order is eligible.

Read guide · 6 min →
Trade Secure & safety

Payment safety

Use this B2B payment safety checklist before sending funds or accepting payment instructions for a TradesFolks transaction.

Read guide · 5 min →
Trade Secure & safety

Disputes & resolution

Prepare transaction evidence and understand the support process for eligible TradesFolks order, payment, shipment or delivery disputes.

Read guide · 6 min →
Orders & commerce

Order lifecycle explained

Understand the common stages of a TradesFolks marketplace order from commercial agreement through payment, fulfilment, shipment, delivery and after-sales.

Read guide · 8 min →
Payments & finance

Payment safety

Use safer B2B payment practices by confirming beneficiary details, transaction scope, records and Trade Secure eligibility where available.

Read guide · 9 min →
Trade Secure & trust

How Trade Secure works

Understand the general Trade Secure journey for eligible TradesFolks transactions, including documented terms, payment controls, shipment records and resolution support.

Read guide · 9 min →
Trade Secure & trust

Trade Secure dispute evidence

Prepare order, payment, specification, shipping and delivery evidence if you need to raise an eligible Trade Secure issue.

Read guide · 8 min →
Trade Secure & trust

Avoid marketplace scams

Recognize common B2B scam patterns involving impersonation, payment diversion, unrealistic pricing, credential theft and off-platform pressure.

Read guide · 10 min →
Trade Secure & trust

Buyer-seller communication

Improve B2B communication by documenting specifications, changes, quotations, delivery commitments and escalation points.

Read guide · 8 min →
FOR BUYERS

Source with confidence

Learn product discovery, supplier evaluation, buying requirements, RFQs, quotations, orders and protected trade workflows.

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FOR SELLERS

Turn demand into business

Learn seller approval, product publishing, Buy Leads, quotations, membership visibility and buyer-response best practices.

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TradesFolks marketplace knowledge base

TradesFolks connects buyers, manufacturers, suppliers, exporters and importers through a global B2M marketplace. This Help Center explains the complete marketplace journey—from creating an account and discovering suppliers to posting RFQs, reviewing Buy Leads, managing orders and using safer transaction workflows.

Browse productsExplore Buy LeadsLearn Trade Secure