01
Before the order
- Confirm product, quantity, price, currency and commercial terms.
- Document specifications, delivery expectation and any negotiated conditions.
02
Fulfilment
- Seller prepares the order according to agreed terms.
- Required invoice, packing or shipment documents are created where applicable.
- Shipment/tracking information is recorded when available.
03
After delivery
- Buyer reviews delivery against the agreed order.
- Returns, exchanges or disputes should follow the applicable policy and documented workflow.
Frequently asked questions
Are all orders identical?
No. D2C, B2B quotation, international and Trade Secure orders can follow different commercial steps.
Where should I check status?
Use the relevant buyer or seller order workspace and shipment/tracking records.