Source with confidence
Learn product discovery, supplier evaluation, buying requirements, RFQs, quotations, orders and protected trade workflows.
Open buyer guides →TRADESFOLKS KNOWLEDGE & SUPPORT
Help for every step of global B2M trade
60+ practical buyer and seller guides for accounts, sourcing, suppliers, RFQs, Buy Leads, quotations, orders, payments, shipping, security and international trade.
HELP LIBRARY
Contact support →Browse help by task
Choose a topic and follow a complete TradesFolks workflow.
Orders & commerce
Order lifecycle
Understand the TradesFolks commerce journey from quotation and order creation to payment, shipment, delivery and after-sales records.
Read guide · 7 min →Orders & commerceInvoices & payments
Learn how to verify invoices, amounts, currencies, payment records and order references before completing a TradesFolks transaction.
Read guide · 5 min →Orders & commerceShipping & tracking
Prepare shipping details, carrier records, tracking references and delivery documentation for domestic and international TradesFolks orders.
Read guide · 6 min →Orders & commerceReturns & exchanges
Understand return and exchange requests, evidence, eligibility, shipping responsibility and after-sales records on TradesFolks.
Read guide · 6 min →Orders & commerceOrder lifecycle explained
Understand the common stages of a TradesFolks marketplace order from commercial agreement through payment, fulfilment, shipment, delivery and after-sales.
Read guide · 8 min →Orders & commerceInvoice guide
Review invoice essentials including seller/buyer details, product, quantity, price, currency, tax, shipping and order references.
Read guide · 7 min →Orders & commerceRequest return or exchange
Prepare a return or exchange request with order references, issue description, evidence and policy checks.
Read guide · 7 min →Orders & commerceOrder cancellation guide
Understand order cancellation considerations, seller fulfilment status, payment state, custom goods and applicable cancellation policy.
Read guide · 7 min →Turn demand into business
Learn seller approval, product publishing, Buy Leads, quotations, membership visibility and buyer-response best practices.
Open seller guides →TradesFolks marketplace knowledge base
TradesFolks connects buyers, manufacturers, suppliers, exporters and importers through a global B2M marketplace. This Help Center explains the complete marketplace journey—from creating an account and discovering suppliers to posting RFQs, reviewing Buy Leads, managing orders and using safer transaction workflows.