Source with confidence
Learn product discovery, supplier evaluation, buying requirements, RFQs, quotations, orders and protected trade workflows.
Open buyer guides →TRADESFOLKS KNOWLEDGE & SUPPORT
Help for every step of global B2M trade
60+ practical buyer and seller guides for accounts, sourcing, suppliers, RFQs, Buy Leads, quotations, orders, payments, shipping, security and international trade.
HELP LIBRARY
Contact support →Browse help by task
Choose a topic and follow a complete TradesFolks workflow.
Account & security
Email OTP help
Fix common TradesFolks email OTP problems including missing codes, expired codes, incorrect-code errors and account activation issues.
Read guide · 5 min →Account & securityAccount recovery
Recover access to a TradesFolks buyer or seller account when email OTP, password, account activation or sign-in state blocks access.
Read guide · 5 min →Account & securityOTP not received
Troubleshoot a TradesFolks email OTP that has not arrived, including account status, email address, resend timing, spam filtering and delivery checks.
Read guide · 6 min →Account & securityIncorrect or expired OTP
Learn why a TradesFolks OTP can be rejected and how to recover safely when a code is incorrect, replaced, expired or entered incompletely.
Read guide · 5 min →Account & securityRecover account access
Recover TradesFolks account access using supported email OTP or password options while keeping your business account secure.
Read guide · 7 min →Account & securityAccount security best practices
Protect buyer and seller accounts with strong credentials, OTP hygiene, device awareness and safer handling of suspicious messages.
Read guide · 8 min →Account & securityManage profile information
Understand how to keep profile information accurate while avoiding unnecessary exposure of sensitive personal or business data.
Read guide · 7 min →Turn demand into business
Learn seller approval, product publishing, Buy Leads, quotations, membership visibility and buyer-response best practices.
Open seller guides →TradesFolks marketplace knowledge base
TradesFolks connects buyers, manufacturers, suppliers, exporters and importers through a global B2M marketplace. This Help Center explains the complete marketplace journey—from creating an account and discovering suppliers to posting RFQs, reviewing Buy Leads, managing orders and using safer transaction workflows.