TradesFolks Email OTP Not Received: Troubleshooting Guide
Email OTP is used in selected TradesFolks authentication and verification flows. If the message does not arrive, check the account and delivery path systematically rather than requesting many codes quickly.
Check the account details
- Confirm the email address is typed correctly.
- If the account is inactive or not eligible for the requested flow, the interface should show the relevant account-state message.
- Use the newest OTP only when multiple requests have been made.
Check email delivery
- Check Inbox, Spam, Promotions and filtered folders.
- Search for TradesFolks or the OTP subject.
- Allow a short delivery window before requesting another code.
Request a new code safely
- Use Resend only after the displayed timer allows it.
- Do not repeatedly request codes because rate limits may temporarily block delivery.
- When a new OTP is issued, older codes may no longer be valid.
If the problem continues
- Use password sign-in where available and appropriate.
- Contact support with the email address and approximate time of the failed request; never send your password or OTP.
Frequently asked questions
Why did the old OTP stop working?
A newly issued code can replace an older code, and all OTPs are time-limited.
Should I share the OTP with support?
No. Never share an OTP or password with anyone, including someone claiming to be support.
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