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TRADESFOLKS HELP ARTICLE

TradesFolks Email OTP Troubleshooting: Code Not Received, Expired or Incorrect

Updated 24 Aug 20265 min readAccount & security

TradesFolks email OTP codes are time-limited and one-time use. Use the newest code from the current sign-in or registration attempt.

01

OTP not received

  • Confirm the email address is correct.
  • Check spam/junk folders.
  • Wait briefly and request a new code if needed.
  • Use the newest message only.
02

Code says incorrect or expired

  • Do not use a previous OTP after requesting a new one.
  • Enter all six digits in order.
  • Complete verification within the validity window.
03

Correct code still does not sign in

  • Confirm the account is active and approved where applicable.
  • Try a fresh sign-in flow instead of an old browser state.
  • Contact support with the registered email and screenshot if the issue repeats.
COMMON QUESTIONS

Frequently asked questions

Can I reuse an OTP?

No. OTPs are designed for one-time use.

How long is an OTP valid?

The current email and sign-in screen state the validity window; request a fresh code when it expires.

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