Source with confidence
Learn product discovery, supplier evaluation, buying requirements, RFQs, quotations, orders and protected trade workflows.
Open buyer guides →TRADESFOLKS KNOWLEDGE & SUPPORT
Help for every step of global B2M trade
60+ practical buyer and seller guides for accounts, sourcing, suppliers, RFQs, Buy Leads, quotations, orders, payments, shipping, security and international trade.
HELP LIBRARY
Contact support →Browse help by task
Choose a topic and follow a complete TradesFolks workflow.
Trade Secure & trust
How Trade Secure works
Understand the general Trade Secure journey for eligible TradesFolks transactions, including documented terms, payment controls, shipment records and resolution support.
Read guide · 9 min →Trade Secure & trustTrade Secure dispute evidence
Prepare order, payment, specification, shipping and delivery evidence if you need to raise an eligible Trade Secure issue.
Read guide · 8 min →Trade Secure & trustAvoid marketplace scams
Recognize common B2B scam patterns involving impersonation, payment diversion, unrealistic pricing, credential theft and off-platform pressure.
Read guide · 10 min →Trade Secure & trustBuyer-seller communication
Improve B2B communication by documenting specifications, changes, quotations, delivery commitments and escalation points.
Read guide · 8 min →Turn demand into business
Learn seller approval, product publishing, Buy Leads, quotations, membership visibility and buyer-response best practices.
Open seller guides →TradesFolks marketplace knowledge base
TradesFolks connects buyers, manufacturers, suppliers, exporters and importers through a global B2M marketplace. This Help Center explains the complete marketplace journey—from creating an account and discovering suppliers to posting RFQs, reviewing Buy Leads, managing orders and using safer transaction workflows.