TRADE ASSURANCE CERTIFICATE ON TRADESFOLKS ENSURES PROTECTION THROUGHOUT EVERY STEP OF YOUR BUYING PROCESS.
At Tradesfolks.com, we prioritize buyer satisfaction and security throughout the purchasing journey. We provide a range of secure payment methods, ensuring that buyers can confidently complete transactions without concerns about their financial information being compromised. Furthermore, our platform offers protection against unforeseen circumstances that may arise during the purchasing process. Whether it's issues with the product itself or complications with shipping, buyers can rest assured that their interests are safeguarded. In the event of any disputes or concerns related to a purchase, we act as a mediator between buyers and suppliers. Our dedicated support team facilitates communication and works towards resolving any issues swiftly and fairly, ensuring a positive outcome for all parties involved. In essence, Tradesfolks.com goes above and beyond to provide buyers with a seamless and secure purchasing experience, offering peace of mind at every step of the way.
Trade Assurance Certificate
Trade Assurance Certificateis a document confirming that a transaction is protected under the Trade Assurance program, ensuring security and reliability for both buyers and sellers
Purchased from us
We provide buyers on tradesfolks.com with secure ways to pay, protect against unforeseen circumstances such as product or shipping issues, and mediate between buyers and suppliers to resolve any issues related to the purchase.
Suppliers
Suppliers Claim a refund to get your money back if your order has not been shipped, goes missing, or arrives with defects, incorrect items, damages, or other product-related issues.
Products
In terms of the product, suppliers can claim a refund to reimburse you if your order is undelivered, lost, arrives with defects, incorrect items, damages, or any other product-related issues.
Here is how it works.
How we protect your purchases on tradesfolks.com
Trade Assurance Certificate makes it easier and safer for both buyers and suppliers to do business globally. Here is how it works..
Start Trade Assurance Certificate order
Pay Directly to Customer's
Payment held in escrow
Get money back if order terms are not met
Trade Assurance Certificate Proccess
What is covered
Safe & easy payments
Tradesfolks.com ensures the security of every payment you make through their platform by employing encryption technology, guaranteeing a safe transaction process. Payments are processed swiftly, often completed within 2 hours, adding to the efficiency of your purchasing experience. You have the flexibility to choose from a range of major online payment methods or opt for bank-to-bank wire transfers, all in your local currency. Moreover, tradesfolks.com offers flexible financing options like Payment Terms: 30/60 Days*, allowing you to manage your cash flow more effectively.
Source supporting products Learn how it worksMoney-back policy
Tradesfolks.com provides a robust refund policy to ensure customer satisfaction. If your order has not been shipped, is missing, or arrives with defects, incorrect items, damages, or other product-related issues, you can claim a refund to get your money back promptly. Additionally, if you are in an eligible country*, you can utilize the Easy Return service, which allows you to return defective products locally for free, further enhancing your shopping experience and peace of mind.
Source supporting products Learn how it works*Tradesfolks.com's refund policy and Easy Return service are available for orders under US $10,000 and are accessible to buyers in a range of countries, including Australia, Belgium, Canada, Chile, Czech Republic, France, Germany, Israel, Italy, Japan, Korea, Mexico, Netherlands, Pakistan, Poland, Portugal, Russia, Saudi Arabia, Spain, Switzerland, Ukraine, United Arab Emirates, the United Kingdom, the United States, and more countries to be added soon. For full eligibility requirements, it's advisable to review the terms and conditions provided by Tradesfolks.com.
Shipping & logistics services
Tradesfolks.com offers an On-time Delivery Guarantee to alleviate inventory uncertainty. If your order is not delivered by a fixed date, you're entitled to platform compensation. With Tradesfolks.com Logistics, you benefit from the reliability of their own logistics network. You can track your shipment in real-time for most countries and regions worldwide, providing transparency and peace of mind throughout the shipping process.
After-sales protections
Tradesfolks.com offers comprehensive support with on-site installation, maintenance, repair, and free replacement parts services for eligible products. This service ensures convenience and peace of mind for buyers, as they can receive assistance right at their doorstep when needed. Whether it's setting up new equipment, maintaining existing machinery, or addressing any issues that arise, tradesfolks.com's on-site support helps streamline operations and minimize downtime for businesses. Learn how it works