Buyer Help
As Tradesfolks is a central platform between buyers and suppliers, so if a supplier you have contacted does not respond to you, we can help you with more suppliers who deal in the same product line. A supplier may not respond to a buyer for multiple reasons. Some of them may be: Supplier has not checked your email yet or he might have received your email in his spam folder Supplier has stopped doing business and does not sell the required product anymore Supplier doesn’t have stock of the product you wish to buy Export for your required product is banned (applicable in export transactions)
Yes, you can buy products even though you don’t own a company. The majority of suppliers on Tradesfolks are manufacturers, wholesalers/ retailers/ traders dealing in bulk orders. To match the suppliers’ scale, preferred buyers are businesses. However, individual buyers can also connect with suitable suppliers for their requirements. We recommend you to connect with retailers/wholesalers, who would be willing to supply goods with a low value of minimum order quantity (MOQs).
Kindly use the following methods to log any complaint or trade disputes: You can access the Tradesfolks complaint form and submit your issue Alternatively, you can contact us at or write to us at info@tradesfolks.com In case you receive irrelevant suppliers for your requirement, you may write to us at info@tradesfolks.com.
Payment related queries for Buyers
Pay with Tradesfolks is a payment gateway that allows sellers to collect instant payments from Buyers. Paywith Tradesfolks enables sellers to expand their business by accepting Credit Card, Debit Card, EMI on Credit Card, EMI on Debit Card, Net banking, Cardless EMI, UPI, Wallets & Pay Later payments. Using Pay with Tradesfolks sellers can also offer EMI facility to buyers. With EMI options sellers get complete payment instantly whereas buyers pay in EMI.
To access and print your payment invoice, follow the steps mentioned below:For Desktop: Go to your Seller Dashboard. Go to Bills & Invoices section Under the ‘Invoices/Credit Notes’ tab, you will see list of all your invoices. Click on ‘Print’ given against the invoice you wish to print.
After any successful payment done by the buyer using Pay With Tradesfolks platform the seller receives buyer’s payment confirmation from Pay With Tradesfolks through email & message notification.
General Help
Getting Started on Tradesfolks
Tradesfolks is the destination where business enterprises have benefited from the much needed promotion and exposure in the current scenario of global market. The company’s mission is to make business easy and provide affordable digital services to businesses. Keeping this mission in mind, we come up with appropriate initiatives from time to time. Recently, we have launched a BuyerConnect program that connects Buyer & Seller through Conferencing Call.
We are hiring on various profile www.tradesfolks/career
Free and easy way to source products/services Reliable and genuine suppliers Access to suppliers in your city and throughout India Provision to send your buy requirements and get an immediate response Note: You can browse suppliers/products at www.tradesfolks.com
For Desktop Users To log into your Tradesfolks account: Please visit www.tradesfolks.com Now, enter your registered mobile number and click on ‘Sign In’ button. After submitting your mobile number you will be partially logged In. If you wish to have access for all the features on the website, you will be asked to provide OTP for further verification. You will be Logged In after entering OTP received on your registered Mobile number. If you wish to receive OTP on email, then click on ‘Get OTP on Email’ button.
When I have access to my registered mobile number Log into www.tradesfolks.com using the OTP you receive on your registered mobile number or password.
Log into Seller Panel using the OTP you recieve on your registered mobile number, or password.