Enjoy protection from payment to delivery on Tradesfolks β ensuring a secure transaction from the moment you pay until itβs safely delivered.
See How It WorksAt Tradesfolks.com, your satisfaction and security are our top priorities. We offer multiple secure payment methods so buyers can complete transactions confidently, knowing their financial information is protected.
Our platform also safeguards you against unexpected issues such as product quality concerns or shipping delays. Whether it's a defect, incorrect order, or delivery problem, we ensure your interests are protected every step of the way.
In case of disputes, Tradesfolks acts as a trusted mediator between buyers and suppliers. Our dedicated support team helps resolve issues quickly and fairly, ensuring a smooth and reliable buying experience for everyone involved.
In short, Tradesfolks.com goes beyond simple transactions β we give you peace of mind with a safe, secure, and seamless purchasing experience.
A Trade Assurance Certificate confirms that a transaction is covered under our protection program, ensuring safety and reliability for both buyers and sellers.
Buyers on Tradesfolks enjoy secure payments, protection from unforeseen issues like product or shipping delays, and fair mediation to resolve disputes quickly.
Suppliers are also protected β refunds are available if orders are not shipped, lost, damaged, or delivered incorrectly, giving full assurance on both sides.
Every product listed under Trade Assurance is covered, ensuring you receive exactly what you order β or you are eligible for a refund.
The Trade Assurance Certificate makes global trade safer and easier for both buyers and suppliers. Hereβs a quick overview of the process:
Start a Trade Assurance Order
Make a Secure Payment
Get Guaranteed Delivery
Tradesfolks.com guarantees secure transactions by using advanced encryption technology to protect every payment. Most payments are processed within just 2 hours, ensuring speed and efficiency for buyers.
You can choose from multiple payment methods including major online platforms and direct bank-to-bank wire transfers, all in your local currency.
For greater flexibility, we also offer financing solutions such as Payment Terms: 30/60 Days*, helping businesses manage cash flow effectively while continuing trade without interruptions.
Source Supporting Products Learn How It WorksTradesfolks.com provides a robust refund policy to ensure customer satisfaction. If your order has not been shipped, is missing, or arrives with defects, incorrect items, damages, or other product-related issues, you can claim a refund to get your money back promptly. Additionally, if you are in an eligible country*, you can utilize the Easy Return service, which allows you to return defective products locally for free.
*Tradesfolks.com's refund policy and Easy Return service are available for orders under US $10,000 and accessible to buyers in many countries including the US, UK, Canada, Germany, Japan, UAE, and more. Please review full terms & conditions for eligibility.
Tradesfolks.com offers an On-time Delivery Guarantee to alleviate inventory uncertainty. If your order is not delivered by a fixed date, you're entitled to platform compensation. With Tradesfolks Logistics, you benefit from their reliable logistics network. Track your shipment in real-time across most countries and regions for full transparency.
Tradesfolks.com offers comprehensive support with on-site installation, maintenance, repair, and free replacement parts services for eligible products. This ensures convenience and peace of mind for buyers, allowing them to receive assistance directly at their doorstep when needed. From setting up new equipment to maintaining existing machinery, Tradesfolks.com helps minimize downtime and streamline operations.
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